SHIPPING & RETURNS
SHIPPING POLICY
Shipping & Fulfillment
Our process is designed to be as unique and personal as your Wearable Art. Every piece is handmade by The Real Skye, which is why our timelines are transparent and strict.
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Fulfillment Time Limit: We guarantee that your Wearable Art order will be dyed, washed, packaged, and ready for shipment within 24 business hours of purchase confirmation. This applies only to items purchased during a Cosmic Drops.
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Shipping Method: We ship via reliable carriers (FedEx/UPS). You will receive a tracking number via email as soon as your order is shipped.
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International Shipping: Yes, we ship worldwide! Please note that the customer is responsible for any import duties, taxes, or customs fees levied by the destination country.
RETURN & EXCHANGE POLICY
Returns & Exchanges
Your satisfaction is essential to our mission, but the Handmade nature of Wearable Art requires specific policies.
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Final Sale on Wearable Art: Due to the one-of-a-kind nature of our Cosmic Palettes and the meticulous, labor-intensive process, all sales of Wearable Art are final. Please consult our detailed sizing charts before purchase.
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Exceptions (Damage/Error): If your item arrives damaged or if you received the incorrect size or design due to an error on our part, please contact us within 7 days of delivery. We will facilitate a replacement or a full refund, provided the item is unworn and unwashed.
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Refunds: Refunds are processed back to your original payment method. Please allow 5-10 business days for the credit to post once the return has been approved and processed.